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MAS services & aftersales support

Continuous expert help

MAS ser­vice experts sup­port you from final accep­tance, and with the start of pro­duc­tive man­u­fac­tur­ing through the entire lifes­pan of your MAS equip­ment and beyond.

  • Our expe­ri­enced ser­vice man­ag­er is the per­fect point of con­tact for com­plex ques­tions regard­ing equip­ment opti­mi­sa­tion or adjust­ment of your sys­tem to new pro­duc­tion require­ments.
  • Main­te­nance con­cepts and spare part strate­gies tai­lored to your equip­ment are devel­oped togeth­er with you and our key account man­agers. Life­cy­cle costs, per­for­mance capac­i­ty, and pro­duc­tiv­i­ty of your sys­tem are con­stant­ly opti­mised.
  • On a tech­ni­cal lev­el, our ser­vice experts and mul­ti-lev­el tech sup­port pro­vide top-lev­el assis­tance doc­u­ment­ed by the pro­fes­sion­al MAS tick­et sys­tem.

Technical services after the sale

Well-trained ser­vice and ini­ti­a­tion tech­ni­cians with many years of plas­tics tech­nol­o­gy and extru­sion expe­ri­ence are at hand glob­al­ly for our assem­bly and ser­vice sup­port:

  • The ful­ly includ­ed assem­bly and com­mis­sion­ing of your MAS equip­ment by our trained spe­cial­ists leaves noth­ing to be desired.
  • Would you like your own per­son­nel to install your equip­ment, but are look­ing for MAS spe­cial­ist super­vi­sion? The “MAS Super­vi­sion” option is the per­fect solu­tion for you!
  • Recur­ring main­te­nance and planned repairs can be planned and exe­cut­ed dur­ing planned stand­stills.
  • Ad hoc sup­port can always be request­ed via our ser­vice team.

The MAS ser­vice and after­sales team will glad­ly sup­port you in all mat­ters. Con­tact us today.

SERVICEHOTLINE

MO-FR:
SA:

07:00 — 19:00 CEZ
08:00 — 15:00 CEZ

+43 699 100 433 39
service@mas-austria.com

CONTACT US

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